Craig Miller

5 AI Agents For Your Small Business

5 AI Agents For Your Small Business

Agentic AI isn’t just tech jargon. It’s reshaping your business environment right now. Simply put, AI agents are software tools that can make decisions or perform actions independently based on data and programmed rules. Unlike basic chatbots that respond using scripted replies, AI agents can adapt and act proactively. They’re also distinct from automation services …

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Small Biz Transformations for the Digital Age

Small Biz Transformations for the Digital Age

The Asset-Light Revolution In today’s fast-changing business world, a powerful shift is taking place that’s completely changing how companies grow and succeed. This transformation, known as the “asset-light” revolution, is enabling businesses of all sizes to achieve extraordinary growth and efficiency without the heavy burden of owning lots of physical assets. Let’s explore this game-changing …

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Time to Upgrade Your Customer Service?

Time to Upgrade Your Customer Service?

AI-Powered Customer Service Solves Challenges 24/7 The Customer Service Problem You’re Facing As a business owner, you know the struggle all too well. Your customers expect instant answers at all hours, personal attention with every interaction, and seamless support across all channels. But the reality? Your team can’t be everywhere at once. Your staff need …

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Demystifying Automation, Workflows, and Agents: What SMB Owners Need to Know

Demystifying Automation, Workflows, and Agents: What SMB Owners Need to Know

The buzzwords “automation,” “AI workflows,” and “AI agents” are often used as if they mean the same thing. They don’t. These are different tools. Each has unique strengths and weaknesses. For small business owners, knowing the difference can save time and money. Let’s break them down. Automation: Reliable and Rule-Based Definition: Automation runs tasks based …

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Thriving as a Solopreneur in the AI Era

Thriving as a Solopreneur in the AI Era

How AI Has Changed the Game for Solo Entrepreneurs The modern solopreneur is caught in a punishing cycle. As the backbone of their business, they’re the strategist, the executor, and the quality controller – all rolled into one. Every day brings an avalanche of tasks: client communications, project delivery, administrative work, marketing, and business development. …

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Succession in an AI-Driven Economy

Succession in an AI-Driven Economy

The Looming Crisis for Baby Boomer Business Owners Two forces are reshaping today’s business landscape: the retirement of baby boomer business owners and the rapid rise of artificial intelligence. You early boomers will be 71-79 years old in 2025, with late boomers turning 61-70 years old. Your businesses represent decades of effort and sacrifice, your …

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The Disruptive Power of Digital Transformation

The Disruptive Power of Digital Transformation: A Personal Perspective

Picture this: You’re standing at the helm of your organisation, surrounded by the latest technology, yet something isn’t quite clicking. Your company is operating pretty much similarly to your competition and differentiation evades you. If this resonates, you’re not alone—and more importantly, you’re ready for an essential truth that many leaders miss. Let me share …

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Level-Up by Skill Stacking

Level-Up by Skill Stacking

In today’s fast-paced and ever-evolving business world, the traditional approach of perfecting a single skill is no longer enough. As a business owner, you’re constantly seeking innovative ways to stay ahead of the competition. One game-changing strategy you should explore is the art of skill stacking. Skill stacking is the strategic practice of combining multiple, …

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Your Business on AI

LevelUP Strategies: Your Business on AI

Welcome to LevelUP Strategies, your curated newsletter designed to help business owners unlock growth and achieve operational simplicity. This newsletter 5 will explore how to strengthen your business using AI and Automation My mission is to guide you in harnessing AI and automation, cutting through the noise to reveal actionable insights that drive real results …

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